Action Management
Action Management
How do I create a New Action?
To create a new action, navigate to the Actions module and select New Record. You will then need to fill in the action's details and choose whether to save it as a draft or formally assign it. 1

Steps to Create a New Action
- From the Actions module, select New Record.
- Fill in the essential details:
- Confirm the Hierarchy (e.g., Site, Department) is correct.
- Assign responsibility using 'Accountable' and 'Assigned to'.
- Set the 'Due Date' (this is required).
- Provide a clear 'Brief Description' (this is required).
- Select an appropriate 'Action Type' and 'Priority'.
- Optionally, set a 'Send Reminder' date.
- Add any initial comments to 'History' or upload Attachments.
- To notify others of updates, add them to 'Subscribed to Updates'. They will receive notifications about changes to the action. 2
- Choose how to proceed:
- Save: Click Save to keep the action as a Draft. It will not be formally assigned or trigger notifications. The form remains open for further edits.
- Assign: Click the Assign button. This moves the action to the Open state, triggers "Action Assigned" notifications (if configured), and closes the record. Ensure all required fields are filled before assigning. 1
Important Notes
- Actions can be created directly in the Actions module or generated from other records, such as an Incident or Inspection. When created from another record, they maintain a link for traceability. 2
- The 'Clone Action' function can be used to quickly create a copy of an existing action, which is useful for recurring tasks. 2