Health Management Automated Notifications

Automated Notifications

The Health Management module uses automated email notifications to keep relevant personnel informed, especially about items that are due or overdue.

Key Notification: Health Record Overdue

This is one of the most common notifications.

• Purpose: To inform an individual (and/or their manager, depending on configuration) when one of their health items is due for renewal or has become overdue.
• Subject Line Example: Your [Health Item] is due for renewal
  • (The [Health Item] placeholder is replaced with the actual name of the health item, e.g., "Flu Vaccination").
• Email Content Example: The email typically includes:
  • The person's name and the specific health item.
  • Details like Health Type, Provider, Scheduled/Renewal Date, and any comments.
  • A direct link to open and view the record in the system.
• When is it sent? This notification is usually triggered when a record's status changes to 'Overdue' (because the 'Scheduled/Renewal Date' has passed).
• Who receives it? Typically, the email is sent to the person listed in the 'Person' field of the health record. Other stakeholders might be included depending on your organization's setup.
• Timing: Emails are usually sent at a predefined time each day (e.g., 8:00 AM).

Notification Badges on Records

In addition to emails, you'll often see notification badges directly within the Health Management module's record lists. These visual cues (e.g., 'Overdue: Flu Vaccination - Due: 01/07/2024') provide an immediate way to identify records that are in an 'Overdue' status and require attention.