How do I complete the classification of an Incident?

Completing the classification of an incident involves filling out the detailed information sections that appear based on the 'Classification (Outcomes)' selected during the initial report. This task is typically performed by the assigned Supervisor or Confidential Monitor after the incident has been submitted. The initial classification (e.g., Injury, Environment, Vehicle) is critical as it determines which specific sections are presented on the form for completion. 1 2

Completing Details for Each Classification

Based on the outcome selected, the following information needs to be provided:

• Injury: A new, linked Injury Report must be logged from within the incident. This report will detail the person involved, the type of injury, and the circumstances. This process connects the incident to the Injury Management module. 2
• Environment: Provide details such as the type of environmental incident (e.g., Spill), the substance involved, the area and species impacted, the nature of the impact (e.g., Contamination), and the volumes released or recovered. 2
• Equipment: Document the details of any equipment involved, including its type, make, model, and any identification numbers (like fleet or registration). Insurance information should also be included if applicable. 2
• Vehicle: This outcome links to a dedicated Vehicle Details form. A new Vehicle Details record must be logged to capture the make, model, registration, and insurance information. Any damage to the vehicle is described separately within the main incident form. 2
• Violence and Abuse: Record the names or descriptions of the people involved, the nature of the incident (e.g., Verbal Abuse, Physical Assault), and whether evidence like CCTV is available. 2
• Community Complaint: Capture the complainant's name and contact details, along with the nature and full details of the complaint (e.g., Noise, Dust). 2
• Security: Indicate if a security area was breached. 2
• Psychosocial: Specify the nature of the psychosocial factors, such as organizational factors (e.g., workplace culture) or environmental factors (e.g., noise). 2
• Production, Near Miss, Other: For these classifications, ensure all standard incident details are thoroughly completed. The 'Production' outcome may include fields for the apparatus involved, while 'Near Miss' may have fields like "What happened unexpectedly?". 2

Risk Assessment

During this processing stage, the Supervisor or Monitor must also define the risk by assessing both the Actual Incident Category and the Potential/Worst Case Incident Category using the Risk Matrix. A 'Significant Incident' rating for the potential risk often requires a more thorough investigation. 3