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Incident Reporting Module OverviewLogging a New Incident: Initial ReportProcessing New Incidents (Supervisor/Monitor Guide)Completing Incident Classification Outcomes DetailsCompleting an Incident Investigation (Supervisor/Monitor Guide)Using the ICAM Form for Major Incident InvestigationsSigning Off an Incident (Authoriser Guide)Searching, Filtering, and Reporting (Including Work Hours)
Incident Management

Logging a New Incident: Initial Report

Step-by-step guide to creating and submitting an initial incident report.

Starting Your Report

Navigate to the Incident Reporting module and select the option to create a new incident.

Essential Initial Information

Hierarchy and Basic Details

  • Your organizational hierarchy (e.g., Site, Department) may pre-fill. Verify its accuracy.
  • Date Reported, Date Occurred, Time Occurred: Ensure the 'Date Occurred' accurately reflects the event date, not just the reporting date, as this is vital for analysis. The 'Date Occurred' cannot be a future date.
  • Location: Be as specific as possible.
  • Brief Description: Provide a clear, concise summary. This is often used in lists and notifications.

Critical Classifications

  • Classification (Outcomes): Select all outcomes that apply (e.g., Injury, Environment). This choice determines which detailed sections will appear later for the Supervisor to complete, so accuracy here is key.
  • Confidentiality:
    • Standard: For most incidents.
    • Legal Privilege / Confidential: Choose these if the incident is sensitive. This will restrict access and may change who (Confidential Monitors) handles the report.

Describing the Event

  • Details: Provide a full narrative of what happened.
  • Immediate/Temporary Controls: Describe actions taken immediately at the scene to ensure safety or mitigate further impact.

Assigning Responsibility

  • Supervisor: For 'Standard' incidents, assign the appropriate Supervisor.
  • Confidential Monitors: For 'Legal Privilege' or 'Confidential' incidents, assign the relevant monitor(s).

Attachments

  • Upload relevant photos, documents, or other evidence.

Submitting Your Report

  • Save: Saves the report as a 'Draft' if you need to complete it later.
  • Submit: Formally submits the report, moving it to 'New' status and notifying the assigned Supervisor or Confidential Monitors.

Version: 1

Incident Reporting Module Overview

Understand the purpose, key components, workflow, and capabilities of the Incident Reporting module.

Processing New Incidents (Supervisor/Monitor Guide)

How Supervisors or Confidential Monitors should classify, assess risk, and complete initial details for new incident reports.

On this page

Starting Your ReportEssential Initial InformationHierarchy and Basic DetailsCritical ClassificationsDescribing the EventAssigning ResponsibilityAttachmentsSubmitting Your Report

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Active19 Feb 2026
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