Completing Incident Classification Outcomes Details
Reference guide for the specific information required based on the 'Classification (Outcomes)' selected for an incident.
The 'Classification (Outcomes)' selected (e.g., Injury, Environment, Vehicle) determines which specific information sections you need to complete. This is typically handled by the Supervisor or Confidential Monitor.
Injury
This section connects to the Injury Management module. You will typically log a new, linked Injury Report, detailing the person involved, injury type, and circumstances. Full management of the linked Injury Report often involves specific Injury Manager roles.
Environment
Provide details such as:
- Type of environmental incident (e.g., Spill, Emission).
- Substance spilled or lost, and what caused it.
- Area and species impacted, including estimates of area size or number of species.
- Nature of impact (e.g., Contamination, Erosion), contaminant type, volumes released/recovered, and duration.
Equipment
Document details of any equipment involved:
- Type, make, model, and identification numbers (fleet, registration).
- Insurance information if applicable.
Vehicle
This links to a dedicated Vehicle Details form. Log a new Vehicle Details record (or link an existing one) to capture make, model, registration, and insurance. Separately, describe any damage to the vehicle directly within the main incident form.
Violence and Abuse
Record:
- Names or descriptions of person(s) involved.
- Availability of CCTV or telephone recordings.
- Nature of the incident (e.g., Verbal Abuse, Physical Assault).
Community Complaint
Capture:
- Complainant's name and contact details.
- Nature and full details of the complaint (e.g., Noise, Dust).
Security
- Indicate if a security area was breached.
Psychosocial
- Specify the nature of psychosocial factors (e.g., organisational like workplace culture, or environmental like noise).
Production, Near Miss, Other
While these may not have extensive unique sections, ensure all standard incident details are thoroughly completed.
- Production: May include fields for "Apparatus involved."
- Near Miss: May include fields like "What happened unexpectedly?" or "What was the worker doing?".
Version: 1
Processing New Incidents (Supervisor/Monitor Guide)
How Supervisors or Confidential Monitors should classify, assess risk, and complete initial details for new incident reports.
Completing an Incident Investigation (Supervisor/Monitor Guide)
How to document investigation findings, including contributing factors, root causes (Standard, 5 Why, ICAM), and recommendations.