Managing and Reporting on Non Conformances

Finding and Viewing Records

Access all Non Conformance reports from the module's main list page. This list typically displays key information like status, dates, and descriptions. You can often customize the columns shown.

Searching and Filtering

Use the available search and filter tools to locate specific records:

• Search Bars: Use the system-wide search or the search bar within the module list.
• Column Filters & Sorting: Click on column headers to sort or apply quick filters.
• Advanced Filters: Build more detailed searches based on criteria like workflow status, dates, assigned personnel, or classification details. (For general guidance, see 'Searching Records' and 'Saving Search Views' help).

Exporting Data

You can usually export lists of records (e.g., to Excel) for further analysis or reporting. Look for an 'Export' button. (See 'Exporting Data' general help).

Understanding Notifications

The system automatically sends email notifications at key points in the workflow, for example:

• When a new report is assigned for review.
• When an investigation is assigned.
• When a report is submitted for sign-off.
• Upon closure or reopening of a report. These emails typically contain key details like the report number and description to help recipients quickly understand the context.

Record Badges

You might see notification badges (unread counts) on your dashboard or next to the module name. These alert you to reports requiring your attention based on your role and the report's status (e.g., if you are an Area Quality Representative with new reports to classify, or an Internal Authoriser with reports pending your sign-off).